When will my order be dispatched?
We strive to process all orders as quickly as possible, typically within 1-2 business days. In rare instances, due to high demand or unforeseen circumstances, processing may take a little longer. Rest assured, we do our best to ensure prompt dispatch.
If there are any unexpected delays, we will notify you via email and update the information on our website. You will receive an email confirmation once your order has been shipped.
Where can I find delivery information?
We offer free shipping on all orders—no minimum purchase required!
For a detailed overview of our shipping options, please refer to our Shipping Policy Page.
How can I track my order?
Tracking your order is easy! Simply visit our Order Tracking Page, enter your order number and email address, and you’ll get real-time updates on your shipment status.
Alternatively, you can use the tracking number provided in your dispatch confirmation email.
What payment methods do you accept?
We accept a variety of secure payment methods, including:
- Visa
- MasterCard
- American Express
- Maestro
Are delivery times affected by current events?
While we aim to ensure smooth and timely deliveries, occasional delays may occur due to external factors. Our shipping partner, Royal Mail, may experience slight delays, so please allow an extra 1 business day for your order to arrive.
If you encounter any issues with your delivery, feel free to contact our support team for assistance.
Can I cancel or modify my order?
We understand that plans can change. If you need to cancel or adjust your order, please submit your request within 12 hours of placing it.
However, once you receive an email confirming that your order has been shipped, cancellations or modifications are no longer possible. For more details, please check our Cancellation Policy.